Premium Back-Office Solutions and Dedicated Virtual Assistance for Australian Mortgage Brokers — powered by world-class talent from Kathmandu.
We handle the back-office complexity so you can focus on what you do best — building relationships and growing your business.
From document collection and CRM updates through to final submission — we manage every touchpoint of the loan journey with precision and speed.
Expert loan application preparation and rigorous compliance checks to ensure every submission meets Australian lending standards — first time, every time.
Proactive borrower follow-ups, appointment scheduling, and communication management to ensure a seamless, professional experience from application to settlement.
We embed seamlessly into your existing mortgage process — no rip-and-replace, no steep learning curve. Your dedicated OLYX specialist learns your systems, your lender preferences, and your communication style, becoming a true extension of your brokerage from day one.
Getting started is straightforward. In three clear steps, your brokerage gains a dedicated back-office partner ready to perform from day one.
We deep-dive into your current workflow, bottlenecks, and growth targets. Our specialists map out exactly where OLYX adds the most immediate value for your brokerage.
We assign a dedicated specialist from our Kathmandu processing centre — trained in Australian lending standards and your specific CRM and lender platforms.
Your team focuses entirely on sales, networking, and client relationships while we handle the heavy lifting. Regular performance reviews keep outcomes sharp.
Kathmandu is home to a rapidly growing pool of finance-educated professionals who have specifically trained in Australian lending. Our team doesn't just process paperwork — they understand the nuances of NCCP, responsible lending, and lender policy across major Australian banks and non-banks.
Our LPOs and Credit Analysts hold finance degrees and are trained specifically in Australian mortgage lending.
Our team operates on a schedule that overlaps with AEST business hours, ensuring real-time responsiveness.
Every team member is trained in data security protocols and Australian privacy law. ISO-certified processes protect your clients' data at every step.
OLYX International was founded on a simple observation: Australian mortgage brokers were spending more time on administration than on their clients. Our founders — having worked inside Australian lending operations — saw an opportunity to build a processing centre that truly understood the Australian market from the ground up.
Today, our Kathmandu centre is home to a team of Loan Processing Officers and Credit Analysts who have been specifically recruited, trained, and mentored in Australian mortgage lending — making OLYX one of the few offshore partners who actually speaks the broker's language.
Every OLYX team member completes an intensive training program before they touch a single application. This covers Australian lender policy, NCCP responsible lending obligations, serviceability calculation, document verification, and privacy law — so your clients' applications are handled with the same care as if they were your own.
Ongoing training ensures our team keeps pace with lender policy changes, rate movements, and compliance updates across the Australian lending landscape.
Data security and Australian lending standards are not an afterthought — they are the foundation of every process we operate. We give you the confidence to outsource without compromise.
Our Kathmandu processing centre is a high-energy, professional environment built around one goal: making Australian mortgage brokers more successful. These are the people who make that happen every day.
Stay up to date with team news, lending industry insights, and new career opportunities.
We are actively growing our Kathmandu processing centre. If you're a finance professional looking to build a career in Australian mortgage lending — this is your opportunity.
Support Australian mortgage brokers with end-to-end loan processing, CRM management, lender submissions, and client communications. You'll work directly with brokers across Australia during AEST hours.
Assess loan applications for Australian mortgage clients. You will conduct serviceability calculations, review financial documents, identify risks, and prepare detailed credit summaries for broker review.
Submit your details below. Applications are emailed directly to our HR team and we'll respond within 2 business days.
Or email your CV directly to:
hr@olyxinternational.comReady to buy back your time? Tell us about your brokerage and we'll design a support solution that fits your workflow and growth goals.
Fill in your details and a member of our team will reach out within one business day.
ISO Certified Partner Location
Kathmandu, Nepal
Serving Australian brokers nationwide
Monday to Friday
6:00 AM – 2:00 PM (NST)
Aligned to Australian business hours